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Add SMTP control for all accounts independently!


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Gary Gordon

Add SMTP control for all accounts independently!

1. Allow us to edit our White Label SMTP details within our platform, on our own, as needed.

2. Allow us to use "our" White Label SMTP details for our client emails that are sent out to their customers, "OR" .. Enter INDIVIDUAL SMTP details for each client (so we can isolate the SMTP credentials for each client) so we don't send our emails out through ONE account. Being able to separate the SMTP credentials for each client, so they will all send out emails through their own service provider, is preferred to avoid bounces, spam, and being blocked.

Being able to separate the SMTP credentials for each client, so they will all send out emails through their own service provider, is preferred to avoid bounces, spam, and being blocked.

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Arturo Toro

Any update on this?


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Gary Gordon

I haven't heard anything. I'd love to have this added ASAP.


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Arturo Toro

same here I'm new have you had any problems with review requests ending up in promotion and spam folders? From what i understand all these email requests are being sent through AWS and most likely gmail is marking all our messages as promotions most of the time have you encountered this problem? Any suggestions for new people signed up to climbo?


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Martin Andersen

I just noticed that the negative feedback sent via email to my clients is sent from norepy@climboemails.com.

Climbo, it has been almost a year since you claimed to have removed any mention of Climbo EVERYWHERE.
- How has this not been sorted ????????

Please fix this - everyone affected by this is risking all the time and energy they put into building their brand every single time one of our clients gets negative feedback.


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Gary Gordon

This doesn't sound good at all.


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Alex Jax

I agree, also as emails are down now for 2 days... you guys trying to fix it with AWS... let us control our email outbound via our own smtp details please 🥺


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Wim Coemans

This feature has become a lot more relevant and urgent since the AWS email bug in the last days. It would be very handy to add our own email service provider (e.g. Sendgrid) on agency level.
Individual smtp per client would be a nice to have.


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Giacomo Chinellato

Status changed to: Under review