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Share Social Control for "Platform-Specific Rating Sharing"


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Managedbyq

I was with one of my clients who is concerned about the ratings they are sharing on their social media. It is currently showing 3.8/5, and they asked me why it's low when they have a 4.6 rating on Google.

We've discovered that the displayed rating is a combination of both Facebook and Google ratings. Since Facebook has two reviews with a 1-star rating, it brings the average down to 3.8. My client's main focus is on Google, so it would be beneficial to have a feature where they can select which platform they want to share ratings from, with options like:

1. Share All Reviews = Combined (Facebook and Google)
2. Google Only
3. Facebook Only

When selecting "Google Only" in this case, we expect that the 4.6 rating will be the one displayed when sharing on social media using the Google icon alone.

A

Activity Newest / Oldest

G

Giacomo Chinellato

Status changed to: Under review

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Managedbyq

Here is the example screenshot.