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Automatic replies via AI
- Planned
- Subscribe
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G |
Giacomo Chinellato |
Create a template for negative review (1-3 stars) replies and positive review replies (4-5 stars). Reply automatically to Google and Facebook reviews.
Activity Newest / Oldest
Luke
Any update on this
Suhaib Mohamed
Any update on this.. Trust this is long overdue
Troy Teeples
It's been 8 months in the planned list. This is super important for us. If it is a case of increased AI costs, I know I'd be okay to add my own AI Key in here. The feature is pretty important and I've already had several customers ask me to do this for them.
Clay Lawrence
100% need to have this to compete with white-label GHL
Fantomas
Hi, where do we stand concerning this essential feature, 7 months later?
Strobo
Is it an idea to let clients add keywords in automatic AI replies? AI could try to add those keywords in its replies if it makes sense? A plumber could add "plumber", "bathroom remodeling", "leak detaction", "London" , etc. as possible keywords to use in replies.
Mark UK
Please offer the 'option' of timed replies. Eg if client does not answer within an agreed timeframe the AI replies. Eg 1-3 days. Along with the option for immediate replies if client wants to be hands off and automate this. As suggested by Felix another option would be to alllow AI to reply to all 4 to 5 star reviews and not 1 to 3 stars. The system needs to be flexible so clients can choose how it serves 'their' needs.
Brandon Michael Martino
Couldn't Agree More
Felix Olmo
Just had a meeting with a vice-president of a luxury food and beverage company with locations in many states in the US and this was one of his top ask. He wants the 4-5 stars to be answered automatically and his managers to focus on managing the negative reviews
Brandon Michael Martino
Couldn't Agree more
Joevani Nolido
Fantastic! Automated review response! Will there be a date and time delay options as well?
Giacomo Chinellato
Status changed to: Planned